From Legacy ADSL to a Future-Proof Connected Building
Businesses moving into office space often discover that slow broadband delays their opening date. At Northumberland House in Newcastle city centre, only ADSL services were available, making a dedicated leased line the only realistic option for modern businesses requiring reliable, high-speed internet connectivity.
When the landlord of Northumberland House, Newcastle recognised that the building was only served by an ageing ADSL connection offering limited speeds, they understood that upgrading the building’s infrastructure would not only improve the experience for existing occupiers but also make the property significantly more attractive to prospective tenants.
That’s where Fuse Telecom came in.
The Challenge
Although Northumberland House is located in the heart of Newcastle city centre, the only connectivity readily available within the building area was legacy ADSL. To meet the demands of modern businesses, a dedicated leased line was essential, providing the speed, reliability and resilience today’s organisations expect.
The landlord wanted to:
- Improve the experience for existing tenants.
- Future-proof the building’s connectivity.
- Attract new businesses looking for enterprise-grade internet.
- Deliver connectivity from the moment a tenant moved into their new office.
Rather than waiting until each new occupier ordered their own connection, the decision was made to invest in the building’s infrastructure.
Our Solution
Fuse Telecom worked closely with the landlord to design and deliver a fully connected building solution.
The project included:
- Installation of a dedicated leased line into Northumberland House.
- Cabling infrastructure throughout the building to every floor and office suite.
- Managed connectivity backed by our UK-based support team.
- Hosted Voice services for businesses within the building.
- Competitive pricing for tenants, making enterprise-grade connectivity accessible to businesses of all sizes.
One of the biggest priorities was ensuring no tenant experienced downtime during the project.
While the dedicated fibre service was being installed, we supplied temporary 5G business connectivity to affected tenants, allowing them to continue operating without interruption until the leased line went live.
As a result, businesses remained connected throughout the entire project.
What Our Customer Said
One of the tenants benefiting from the new infrastructure is C4 Sight Care.
After moving onto the building’s dedicated leased line, they shared their experience:
“Fuse Telecom made the entire process seamless, delivering our leased line ahead of schedule with excellent communication throughout – the improvement in our speed and reliability has made a real difference to our business and it’s been a pleasure working with your team.”
A Successful Partnership
This project was a fantastic collaboration between Fuse Telecom and the landlord.
By investing in modern digital infrastructure, Northumberland House has transformed from a building limited by outdated ADSL connectivity into a future-ready commercial workspace offering fast, reliable business connectivity from day one.
The project was delivered ahead of schedule, businesses remained connected throughout thanks to temporary 5G services, and the overwhelmingly positive feedback from tenants highlights the value that high-quality connectivity brings to commercial property.
As more landlords recognise connectivity as a key factor in attracting and retaining tenants, projects like Northumberland House demonstrate how investing in digital infrastructure benefits everyone—from property owners to the businesses that call the building home.
Looking to future-proof your commercial building?
Fuse Telecom work with landlords, property managers and commercial agents across the UK to deliver Connected Buildings, providing businesses with high-speed connectivity from the day they move in.
Whether you’re upgrading an existing building or planning a new development, our team can design, install and manage a connectivity solution tailored to your property – request a call below and our friendly team will get back to you within the next day.
